Archive
The Review: Archive
The Review is an occasional publication with articles produced by White Maple Consulting to provide insights, ideas, information and practical help on improving results in your organisation. Each issue also includes book reviews, website suggestions and headline news about White Maple Consulting.
Please note that all issues of The Review show an old office address and contact details. See our new address and contact details at Contact Us
Issue 19 (Oct 2012):
includes articles on customer service and change.
Issue 16 (June 2009):
includes articles on entrepreneurship and directors’ duties.
Issue 13 (Feb 2007):
includes articles on acquisitions/mergers and business continuity planning.
Issue 10 (Nov 2005):
includes articles
on organisational culture and service recovery.
Issue 7 (Nov 2004):
includes articles
on business ethics
and coaching.
Issue 4 (Nov 2003):
includes articles on Corporate Social Responsibility (CSR)
and staff surveys.
Issue 1 (Nov 2002):
includes articles on service recovery and coaching.
Issue 18 (Oct 2011):
includes articles on human factors and brand.
Issue 15 (Nov 2008):
includes articles
on charisma and competitor analysis.
Issue 12 (July 2006):
includes articles on leadership styles, bullying and market research.
Issue 9 (July 2005):
includes articles on the finance function and models for organisational collaboration.
Issue 6 (July 2004):
includes articles on customer service and organisation
of “awaydays”.
Issue 3 (Jul 2003):
includes articles on brand and metrics.
Issue 17 (Oct 2010):
articles and book reviews on the theme of change management.
Issue 14 (Feb 2008):
includes articles on internal communication and SWOT analysis.
Issue 11 (March 2006):
includes articles
on pricing and
recruitment.
Issue 8 (March 2005):
includes articles
on buzz marketing and strategic planning.
Issue 5 (March 2004):
includes articles on strategy implementation and building effective teams.
Issue 2 (Mar 2003):
includes articles on leadership and strategy (SWOT analysis).