The ReviewThe Review


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The Review is an occasional publication with articles produced by White Maple Consulting to provide insights, ideas, information and practical help on improving results in your organisation. Each issue also includes book reviews, website suggestions and headline news about White Maple Consulting.

Please note that all issues of The Review show an old office address and contact details. See our new address and contact details at Contact Us


Searching for information on a particular topic? Use this index to take you directly to the relevant articles and book reviews.

Article(A) or
Strategic Planning    
Business Strategy - A Guide to Effective Decision-Making B 6 Jul-04
Competitor analysis; the 5-forces model A 15 Nov-08
CSR - A Tool for Competitive Advantage A 4 Nov-03
Entrepeneurship A 16 Jun-09
Execution - The Challenges for Implementing Strategy A 5 Mar-04
Execution - The Discipline of Getting Things Done B 4 Nov-03
Good strategy/bad strategy B 19 Jul-05
Making Strategy Work B 9 Jul-05
Making the Business Case B 11 Mar-06
Metrics - What you Measure gets Done! A 3 Jul-03
On strategy B 12 Oct-12
Strategy Development Process - Rules for Success A 8 Mar-05
SWOT - Making This Analysis Tool Work A 14 Feb-08
The Art of Strategy B 11 Mar-06
The Modern Firm B 8 Mar-05
Mergers and Acquisitions      
Collaboration - For Better Efficiency & Effectiveness A 9 Jul-05
Mergers & Acquisitions - Pulling off a Deal that Works A 13 Feb-07
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Marketing and Branding
101 Marketing Strategies B 6 Jul-04
Bright Marketing: practical marketing B 15 Nov-08
Brand basics A 18 Oct-11
Brand Building - The Case for Internal Branding A 3 Jul-03
Competitor analysis; the 5-forces model A 15 Nov-08
Customer Service A 19 Oct-12
Customer Service - Recovery & Profiting from Failure A 10 Nov-05
Customer Service - Whys and Hows! A 6 Jul-04
Key Account Management B 7 Nov-04
Marketing to the Social Web B 15 Nov-08
Market Research - Dictionary A-Z A 12 Jul-06
Pricing - Managing it Profitably A 11 Mar-06
Promotion by Word-of-Mouth - Creating the Buzz! A 8 Mar-05
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Organisation & People
Change Management    
A-Z of change A 19 Oct-12
Transformation traps A 17 Oct-10
Leading change A 17 Oct-10
The Theory & Practice of Change Management B 17 Oct-10
Managing Change Step by Step B 17 Oct-10
The Heart of Change B 1 Nov-02
Culture - The Case for Focusing on Behaviour A 10 Nov-05
Entrepeneurship A 16 Jun-09
Finance Function - Raising its Game A 9 Jul-05
Organisation - Developing a Healthy One! B 7 Nov-04
The Heart of Change B 1 Nov-02
The Seven Day Weekend B 3 Jul-03
The Wisdom of Crowds B 8 Mar-05
Leading change A 17 Oct-10
Leadership - Developing Effective Leaders A 2 Mar-03
Leadership - Styles and Bullying A 12 Jul-06
Sumantra Ghosal on Management B 10 Nov-05
The Art & Discipline of Strategic Leadership B 4 Nov-03
The Courageous Follower B 2 Mar-03
The Naked Leader B 1 Nov-02
The Trusted Leader B 2 Mar-03
Winners Never Cheat B 10 Nov-05
Awaydays - Getting a Good Return A 6 Jul-04
Charisma A 15 Nov-08
Coaching - Testing the Water A 7 Nov-04
Coaching - The Power and its Perils A 1 Nov-02
Directors' duties A 16 Jun-09
Human factors A 18 Oct-11
Internal communication A 14 Feb-08
Recruitment - Improving the Success Rate A 11 Mar-06
Staff Surveys - To Improve Performance & Relationships A 4 Nov-03
Teams - Building Effective Teams A 5 Mar-04
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Affluenza B 14 Feb-08
Blink - The Case for Intuitive Decision Making B 9 Jul-05
Business Continuity - Surviving the Storm A 13 Feb-07
Charles Handy - Myself and Other More Important Matters B 12 Jul-06
Classic Drucker - Tribute to His Life B 12 Jul-06
Directors' duties A 16 Jun-09
Eats, Shoots and Leaves - Punctuation Companion B 5 Mar-04
Ethics - Negotiating the Dilemmas in Business A 7 Nov-04
Five minds for the future B 14 Feb-08
Freakonomics - What Really Drives our Society B 13 Feb-07
On China B 18 Oct-11
The Big Moo - Standing Out From the Crowd B 13 Feb-07
The Luck Factor B 3 Jul-03
The Pleasures and Sorrows of Work B 16 Jun-09
The Storm B 16 Jun-09
World 3.0 B 18 Oct-11


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